Customer requirement

Is there any way to run a search on the approval time for issues still hanging on the approval step?

Preliminary Concepts

Herzum Approval Status custom field

The built-in custom field Herzum Approval Status allows to display the status of each pending approval.

You are able to create such type of custom field same way you do for each other JIRA Custom field ( -> Issues -> Fields -> Custom Fields -> Add Custom Field),

Ensure to set up the custom field searcher in order to enable the capability to perform searches on the custom field in the Jira Search Navigator.

It is recommended not to add the field to the Issue View Screen because it will result in an overlap of the information already displayed via the Approvals panel of the issue screen.

Notice that the custom field doesn't display historical data; it displays the status of the approvals for the issues that are still hanging in the approval step.

How it works

You are able to display the Herzum Approval Status custom field in the Issue Search Navigator:

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