Customer Requirement

We are planned to install the plugin to test our requirements in our Jira service desk. Before that please confirm the below req is possible or not.

1. When a user submitting a ticket from customer portal, it should need some set of teams approvals.

i. First Manager approval
ii. Anyone from Finance team
iii. Anyone from Infra team
iv. Anyone from IT team

The approval should come from i to iv and finally trigger status from waiting for approval to "waiting for customer"

2. When ticket submitted first manager should recieve the approval email notification, once he approved Finance team should recieve the notification and so on....

3. When the approver replying to approval email, it should auto approve. without login to portal.

Browser not supported