How to implement the customer scenario

Step 1 - non-Jira user

Step 2 - Create the Approval configuration 

Step 3 - Create the Approval Mapping configuration 

How it works

• Notify demo user for an Approval Request clicking on the Email icon (You are able to configure the app so that the notification succeeds automatically)

• Assuming to have configured the following basic template where we have enabled the Approval buttons

• The email displays in ‘demo’ user mailbox as follows

• On clicking Approve a screen allowing to add an Approval Comment appears

• On clicking Submit Vote, a screen appears in order to advice that the operation was successfully performed

• Users enabled to login will be aware of the Approval Reply because it displays on the Web Panel, on the Jira Comments and on the Approval History