Manage Escalate issue post functions

Owned by Antonella Capalbo
Last updated: Nov 10, 2017
2 min read

The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

The Herzum Quick Linker Escalate Post Function Administration screen allows the following operations:

Adding the Escalate issue post function to a workflow transition

In order to add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function Administration screen.  

Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Administration

Escalate Post Function Administration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

Escalate Post Function Administration

3

Review the Escalate post function has been configured successfully.

Escalate Post Function Administration


Display the escalate post function configured on your workflow

1

Navigate to the Escalate Post Function Administration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Administration

Escalate Post Function Administration 

2Click Detail to display the configured post function on the workflow.

Post function configured on the transition of the Jira workflow

Delete a configured escalate post function by your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Administration

Escalate Post Function Administration

2
Click to delete the configured post function by the workflow.

Escalate Post Function Administration