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The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

The Herzum Quick Linker Escalate Post Function Administration screen allows the following operations:

Adding the Escalate issue post function to a workflow transition

In order to add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function Administration screen.  

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

Escalate Post Function Administration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

Escalate Post Function Administration

3

Review the Escalate post function has been configured successfully.

Escalate Post Function Administration


Display the escalate post function configured on your workflow

1

Navigate to the Escalate Post Function Administration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

Escalate Post Function Administration 

2Click Detail to display the configured post function on the workflow.

Post function configured on the transition of the JIRA workflow

Delete a configured escalate post function by your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

Escalate Post Function Administration

2
Click to delete the configured post function by the workflow.

Escalate Post Function Administration

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