Overview

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The Approval Superusers section on the

 Global Configuration

 allows you to

perform operations: (1) setup user having special approval privileges, and (

2)

setup the

Super Users needed by the app to perform

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some task.

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Super Approvers

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superApprovers superApprovers

Is it possible to make an user a super approver Super Approver. 

An approval superuser can approve or reject any approval via the approval buttons on the issue screen, via the Bulk Approval screen, via email, etc.

Follow the steps below in order to setup the Super Approvers: 

1. Log in as a user with the Jira Administrators Global Permission

2. Select Apps from the settings

3. Scroll down to Herzum Approval Cloud → Global Configuration 

4. Scroll down to the Approval Superusers → Super Approvers

5. click Search the select user and Select by add one or more to the users selector

6. Click the Select button

7. Click Save to persist changes

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8. A message notifies that the operation has been performed success

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Approval Expression Superuser

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approvalExpressionSuperuser approvalExpressionSuperuser

An Approval Configuration can be build built upon an a user picker custom field that , which is automatically populated by the app basing based on a clause. This features feature requires that you to specify the user that will be used by used by the app to perform this automated task.

Follow the steps below in order to setup the Approval Expression Superuser: 

1. Log in as a user with the Jira Administrators Global Permission

2. Select Apps from the settings

3. Scroll down to Herzum Approval Cloud → Global Configuration 

4. Scroll down to the Approval Superusers → Approval Expression Superuser

5. click Search the user picker icon and Select one or more users and add to the selector

6. Click the Select button

7. Click Save to persist changes

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Approval

Follow the steps below in order to setup the Customer Portal Superuser: 

1. Log in as a user with the Jira Administrators Global Permission

2. Select Apps from the settings

3. Scroll down to Herzum Approval Cloud→ Global Configuration 

4. Scroll down to the Approval Superusers → Customer Portal Superuser

5. click the user picker icon and Select one or more users 

6. Click the Select button

7. Click Save to persist changes

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Conditional Rule Superuser

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Here you can select a Super User that the app will use to evaluate the Conditional rule when the option User used to evaluate the Conditional Rules is set to Super User.

Follow the steps below in order to setup the Conditional Rule Superuser: 

1. Log in as a user with the Jira Administrators Global Permission

2. Select Apps from the settings

3. Scroll down to Herzum Approval Cloud → Global Configuration 

4. Scroll down to the Approval Superusers → Conditional Rule Superuser

5. click Search the user picker icon and Select one or more users and add to the selector

6. Click the Select button

7. Click Save to persist changes

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