This page describes the operations performed by the add-on when running one of the operations available on the Troubleshooting and Support screen. 

Reindexing

WorkFlow Cleaning

For each workflow, exception made for the Default JIRA Workflow, the routine removes the approval condition on each transition.

Fix User On Approval

For each approval controls if the comma separete for uses is different of ",", if it's true set the comma separete to ","

Check Configuration Fof Approval Mapping

For each Approval, the routine checks, on the Users field, if the user list separator is the comma. If the check returns true, the separator ',' is replaced by the separator '&'.

Add permision on User_AWT

Check Approval Mapping

for each ApprovalMapping chek if substantial, if it is not true remove all ApprovalMappingRel and ApprovalMRA associated of ApprovalMapping to it

Check Approval Projects

Check Issue Approval

for each IssueApproval of type ISSUE_APPROVAL_TYPE_FOR_SINGLE_ISSUE check if the HasConfiguratioForSingleIssue is correctly setting , else get the Issue Object, if exist delete the issueApproval

Check Aapproval Projects

 for each approvalProjects check if this project exist , if not exist delete the approvalProjects

Check Approval Definers

for each approval definers check if associated project exist, if not exist delete the approvaldefiners, if not:

• find all issueType associated with the project
• find all ApprovalDefiners associated with the project

for each approvalDefiner found if is not associated with any IssueType belonging with project delete the approvalDefiners

Reindex All Issue Approvals

for each distinct Issue Approval reindex Single Issue

Add Conditions In Each Workflow

for each workflow that is not instance of JIra Default Workflow setting Workflow Condition

Return

if exist issue to be Refreshed return number of issue, if not return reindex message

WorkFlow Cleaning

For each workflow, exception made for the Default JIRA Workflow, the routine removes the approval condition on each transition.

If all workflows have been successful cleaned a message informing is returned.

If any workflow has not been successful cleaned a message reports the list of workflows still affected by Approval conditions.