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The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

Adding the Escalate issue post function to a workflow transition

To add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function Configuration screen.  

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Configuration

Escalate Post Function Configuration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

Escalate Post Function Configuration

3

Successfully Escalate post function configuration.

Escalate Post Function Configuration

 

Display the configured escalate post function on your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Configuration

Escalate Post Function Configuration 

2Click Detail to display the configured post function on the workflow.

Post function on the Transition of the JIRA workflow

Delete a configured escalate post function by your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Configuration

Escalate Post Function Configuration

2Click to delete the configured post function by the workflow.

Escalate Post Function Configuration

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