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This page illustrates  Herzum Approval main administration screens and briefly introduces their purpose.

 

Navigate to the Add-Ons Panel within your JIRA installation in order to access the Herzum Approval Administration Screens.

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL 

 

Herzum Approval main administration screens :

 

 

Global Configuration

Navigate the Global Configuration screen to setup options allowing to customize add-on behavior and appearance.

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL    Approval Global Configuration

E-Mail Templates Administration

Navigate the E-Mail Templates Administration screen to configure custom e-mail template for the Approval notifications via e-mail.

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  E-Mail Templates Administration

Recipients 

Navigate the Recipients screen to setup the recipients of the approval email notifications.

IRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Approval Request Tab

IRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Approval Reply Tab

 

 

 

Approval Administration

Navigate the Approval Administration screen to set up users who are involved in your approval processes.

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Approvals

Conditional Rule Administration

Navigate the Conditional Rule Administration screen to setup an expression allowing to enable/disable applied configurations based on the value (true/false) returned by a JQL function evaluated for the specific issue. The Conditional rules are re-usable across different Approval Mapping configurations and E-Mail template configurations.

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Conditional Rules



Approval Mapping Administration

Navigate the Approval Mapping Administration screen to setup approval steps by project and issue type.

Before you can setup approval steps, you must set up users who are involved in your approval processes via the Approval Administration screen .

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Approval Mappings

Permissions

Navigate the Permissions screen to apply restrictions on the capability to notify an Approval Request via e-mail and restrictions on the possibility to set up the approval steps for a single issue.

The Approval configurations associated to a single issue overwrite the Approval Mappings configured by Project and Issue type.

IRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Approval Request Tab

IRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Define Custom Approval Rules for single issues Tab


Troubleshooting and Support

The Troubleshooting and Support screen provide additional functionalities to solve common problems with the add on and ask support.

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Reindexing

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Workflow Cleaning

JIRA ADMINISTRATION → Add-Ons → HERZUM APPROVAL  Permissions Support Request

 

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