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The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

Adding the Escalate issue post function to a workflow transition

To add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function Configuration screen.  

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Configuration

Escalate Post Function Configuration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

Escalate Post Function Configuration

3

Review successfully escalate post function configuration.

Escalate Post Function Configuration

 

Display configured escalate post functions

 

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