The Troubleshooting and Support screen allows:
- refreshing all add-on data and a check on issues pending automating transitioning (Reindexing tab)
- creating a zip file containing useful information about your instance to send via email when requesting Herzum support (Support Request tab)
running the removal of the Approval Condition automatically added to all workflow when installing the add-on (Workflow Cleaning tab)
Notice that it is expected that on uninstalling the add-on the Approval Conditions are automatically removed and this operation is suggested for troubleshooting exclusively.
Do not remove the Approval Condition from the workflows to allow the add-on working properly.
If you have removed the condition from the workflows erroneously, you can restore it by running a re-indexing.