1. Review Approval Status and Take the Decision, all in one panel

The Approvals Panel in the Issue View allows users to review, at a high level, the percentage of Approbations, Rejection, and Pending Requests; at a lower level, detailed information on the approvals including status, users, notification date, and response date.

In addition, the Administrator can customize the panel by adding or removing actions, hiding or showing items, and enable translations based on user Jira instance language preference.

Furthermore, the Approver can provide the approval response with just one click on the buttons displayed in the same panel.

2. Review Approval History

The Approvals History tab in the Issue View allows users to review all relevant approval process information relating to the specific issue, including approval replies, notifications, and automatic issue transition on Approbation and Rejection.

In addition, the Administrator can customize the Approvals History tab by hiding or showing items and enabling translations based on user Jira instance language preference. 

3. Delegate Approvals

The Approval Delegation screen allows delegating user Approval authority to other qualified operators on a Project, Issue Type, and Time range basis.

Any approver can delegate only its own Approval authority and, in addition, the Administrator can delegate the approval authority of any approver to another operator.

4. Perform Approval by email

You may approve or reject an Approval Request by email. Furthermore, you can be notified for every Approval response, exclusively for a Rejection or Approbation, or following the final decision.

5. Perform Bulk Approvals

You can take action on multiple requests at one time. The available actions include Approbation, Rejection or Abstaining the previous decision. You can take the action not only as the Approval owner but also as a Delegated or Super Approver. You can add an Approval comment as well.

6. Perform Approvals JQLs

Users can enjoy more than twenty built-in JQL functions that allow performing different types of searches.

7. Review Approval Status into Custom Fields that can be viewed in Agile boards, Emails

The Herzum Approval Status and Herzum Approval Percentage custom fields allow to review the percentage of Approbations and Rejection, the Requests awaiting a response, and the received responses.

8. Review the Approval Status of an Issue, view the list of requests awaiting approval, Approve or Reject in the JSM Customer Portal

As a User, you are able to review the Approval Status in the JSM Customer Portal.

As an Approver, you can

• Approve or Reject on JSM Customer Portal 

• Review the list of Issues awaiting your approval in the JSM Customer Portal  

1. Enjoy powerful Approvals Configurations options able to meet Static or Dynamic Approvals, Sequential approvals, Conditioned Approvals and minimum required Approbations and Rejections

You are also able to meet complex requirements requested by your Approval process via the rich set of options provided by the Approvals configuration screens

2. Enjoy powerful mechanisms for automation (automatic transition, notification and reminding, automatic approbation or rejection)

You have the capability to:

• enable issue's automatic transition to the approved or reject destination status based on the count of the approval replies and/or the conditional rules evaluation

3. Review Audit logs of Administration activities

The Auditing feature tracks key activities while administering Herzum Approval in order to:

• solve the problem of the lack of information about past actions performed by multiple Jira Administrators.

• help to diagnose problems with Herzum Approval 

• ensure security and monitoring capability.

4. Migrate Herzum Approval data from on premise to cloud and Cloud to Cloud

• You are able to migrate Herzum Approval configurations from a Jira on-Premises instance to Jira Cloud.

• Also, you are able to migrate Herzum Approval for Cloud instance to another one.

5. Manage bulk Approvals configurations

You are able to run bulk Approval configurations by copying, moving, editing or deleting multiple Approval Mappings all at once.

6. Customize Approval Emails

You can create custom Email Templates to use per Project, Approval Mapping, specific steps of an Approval flow for a Single Issue, and basing on Conditional Rules.

7. Enjoy a rich set of options allowing to customize the Approval items displayed on the issue

You have the capability to customize, show and hide almost every item related to the Approvals:

• Approval panel

• Approval History tab

• Buttons