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The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

The Herzum Quick Linker Escalate Post Function Administration screen allows the following operations:

Table of Contents

Adding the Escalate issue post function to a workflow transition

To In order to add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function

Configuration

Administration screen.  

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function

Configuration

Administration

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Escalate Post Function

Configuration

Administration

2

Click edit on

Select the Workflow

configured for the Source Issue Type.Click edit on a

, the Transition and

navigate the Post Functions overview screen.Post Functions → Add Post Function → Escalate Issue

the Partnership and click Add.

 

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Add

Escalate Post Function

to Transition

Administration

3

Select
Review the Escalate
issue checkbox and click Add
post function has been configured successfully.
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Add

Escalate

Issue

Post Function

4

Select a Partnership and click Add

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Escalate Issues Configuration Screen

5

Verify the Escalate Issue post function is successful added.

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Post Functions overview Screen

 

Display configured escalate post functions

...

Administration


Display the escalate post function configured on your workflow

1

Navigate to the Escalate Post Function Administration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

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Escalate Post Function Administration 

2Click Detail to display the configured post function on the workflow.

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Post function configured on the transition of the Jira workflow

Delete a configured escalate post function by your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

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Escalate Post Function Administration

2
Click Image Added to delete the configured post function by the workflow.

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Escalate Post Function Administration