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The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

The Herzum Quick Linker Escalate Post Function Administration screen allows the following operations:

Table of Contents

Adding the Escalate issue post function to a workflow transition

To In order to add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the

System Panel within your JIRA instance

Escalate Post Function Administration screen.  

System → Issues → Workflows

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Workflows overview Screen

2

Click edit on the Workflow configured for the Source Issue Type.

Click edit on a Transition and navigate the Post Functions overview screen.

Post Functions → Add Post Function → Escalate Issue

 

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Add Post Function to Transition

3

Select the Escalate issue checkbox and click Add.

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Add Escalate Issue Post Function

4

Select a Partnership and click Add

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Escalate Issues Configuration Screen

5

Verify the Escalate Issue post function is successful added.

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Post Functions overview Screen

 

Display configured escalate post functions

...

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

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Escalate Post Function Administration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

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Escalate Post Function Administration

3

Review the Escalate post function has been configured successfully.

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Escalate Post Function Administration


Display the escalate post function configured on your workflow

1

Navigate to the Escalate Post Function Administration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

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Escalate Post Function Administration 

2Click Detail to display the configured post function on the workflow.

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Post function configured on the transition of the Jira workflow

Delete a configured escalate post function by your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function Administration

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Escalate Post Function Administration

2
Click Image Added to delete the configured post function by the workflow.

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Escalate Post Function Administration