The Escalate issue post function allows you to create and link a new issue and/or link an existing one when a workflow transition is executed.
The Herzum Quick Linker Escalate Post Function Administration screen allows the following operations:
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Adding the Escalate issue post function to a workflow transition
To In order to add an Escalate issue post function to a workflow transition, follow the steps below.
1 | Navigate to the |
Escalate Post Function Administration screen. |
System → Issues → Workflows
Workflows overview Screen
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Click edit on the Workflow configured for the Source Issue Type.
Click edit on a Transition and navigate the Post Functions overview screen.
Post Functions → Add Post Function → Escalate Issue
Add Post Function to Transition
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Add Escalate Issue Post Function
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Escalate Issues Configuration Screen
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Post Functions overview Screen
Display configured escalate post functions
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Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Administration |
Escalate Post Function Administration | |
2 | Select the Workflow, the Transition and the Partnership and click Add.
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Escalate Post Function Administration |
3 | Review the Escalate post function has been configured successfully. |
Escalate Post Function Administration |
Display the escalate post function configured on your workflow
1 | Navigate to the Escalate Post Function Administration screen to display the list of configured transitions/workflows having been configured with the escalate post function. Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Administration |
Escalate Post Function Administration |
| 2 | Click Detail to display the configured post function on the workflow. |
Post function configured on the transition of the Jira workflow |
Delete a configured escalate post function by your workflow
1 | Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. Administration → Add-Ons → Herzum Quick Linker → Escalate Post Function Administration |
Escalate Post Function Administration |
| 2 | Click  to delete the configured post function by the workflow. |
Escalate Post Function Administration |
