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The Escalate issue post function allows you to create and link a new issue when a workflow transition is executed.

The Herzum Quick Linker Escalate Post Function Administration screen allows the following operations:

Table of Contents

Adding the Escalate issue post function to a workflow transition

To In order to add an Escalate issue post function to a workflow transition, follow the steps below.

1

Navigate to the Escalate Post Function

Configuration

Administration screen.  

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function

Configuration

Administration

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Escalate Post Function

Configuration

Administration

2

Select the Workflow, the Transition and the Partnership and click Add.

 

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Escalate Post Function

Configuration

Administration

3

Successfully
Review the Escalate post function
configuration
has been configured successfully.
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Escalate Post Function

Configuration

...

Administration


Display the

...

escalate post

...

function configured on your workflow

1

Navigate to the Escalate Post Function

Configuration

Administration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function

Configuration

Administration

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Escalate Post Function

Configuration

Administration 

2Click Detail to display the configured post function on the workflow.

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Post function configured on the

Transition

transition of the

JIRA

Jira workflow

Delete a configured escalate post function by your workflow

1

Navigate to the Escalate Post Function Configuration screen to display the list of configured transitions/workflows having been configured with the escalate post function. 

Administration → Add-Ons → Herzum Quick Linker Escalate Post Function

Configuration

Administration

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Escalate Post Function

Configuration

Administration

2
Click Image Modified to delete the configured post function by the workflow.

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Escalate Post Function

Configuration

Administration