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Accomplish the suggested steps to generate a file reporting information extracted from your JIRA allowing to investigate any problem with Herzum Approval add-on.

In particular, the The file will include the following information: 

•  Jira Configuration File (JIRA version, database setting and other useful information)
•  Mail Server Setting
•  Jira Application Logs
•  Jira Application Outgoing Logs
•  Jira Application Incoming Logs
•  Approval Add-on Key info and data
•  Other information (Contact Email, Summary,Priority, Description)