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We have a need for the person approving the Jira issue to be a non-Jira user. Is this possible via email with your app? |
How to implement the customer scenario
Step 1 - non-Jira user
Step 2 - Create the Approval configuration
Step 3 - Create the Approval Mapping configuration
How it works
- Notify demo user for an Approval Request clicking on the Email icon (You are able to configure the app so that the notification succeeds automatically)
- Assuming to have configured the following basic template where we have enabled the Approval buttons
- The email displays in ‘demo’ user mailbox as follows
- On clicking Approve a screen allowing to add an Approval Comment appears
- On clicking Submit Vote, a screen appears in order to advice that the operation was successfully performed
- Users enabled to login will be aware of the Approval Reply because it displays on the Web Panel, on the Jira Comments and on the Approval History
In this section
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Related Documentation
Here you can find some links to our customer documentation relating to the configuration screens addressed in this page:
Still need help?
We would love to help.