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The Approval Email section on the Global Configuration screen allows you to customize the sender email address used by the app to notify the Approvals Request emails and the delimiter of the approval reply that the Approval Mail handler expects in order to process the approval reply email.
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From Email Address
Email Approval Delimiter
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Related Documentation
Here you can find some links to our customer documentation illustrating the effect of these customizations:
Configure Jira application emails to notify approvals
Approve/Reject/Abstain/Reset/ Comment via email utilizing the Approval tags
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