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We have the regulations given to the approval of 4 days. Accordingly, I need to create a report that will show what tasks are hanging on the agreement for more than 4 days, and who are those people who have not yet put their visas. Is there any way to run a search on the approval time for issues still hanging on the approval step? |
Preliminary Concepts
Herzum Approval Status custom field
The built-in custom field Herzum Approval Status allows to display the current status of each required pending approval.
You are able to create such type of custom field same way you do for each other JIRA Custom field (
-> Issues -> Fields -> Custom Fields -> Add Custom Field),
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Ensure to set up the custom field searcher in order to enable the capability to perform searches on the custom field in the Jira Search Navigator.
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It is recommended not to add the field to the Issue View Screen because it will result in an overlap of the information already displayed via the Approvals panel of the issue screen.
Notice that the custom field doesn't display historical data; it displays the status of each required approval the approvals for the issues that are still hanging in the approval step.
You are able to display the Herzum Approval Status custom field
- In the Issue Search Navigator
- In the QUEUES of a Service Desk Project
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The issue in pendingApprovalDays(<Days>) JQL function returns all issues having at least one pending approval request in 'Pending' status for a number of days greater or equal to the specified Days.
This function expects the argument Days.
The argument Days is required.
How it works
You are able to display status of each required approval just adding the display the Herzum Approval Status custom field to a JIRA Filter Results gadget.The applied filter pending = issue in pendingApprovalDays('4') will return only the ticket that are are hanging on the agreement for more than 4 days.
the Issue Search Navigator: