The Escalate issue post function allows you to create and link a new issue and/or link an existing one when a workflow transition is executed.
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Adding the Escalate issue post function to a workflow transition
To add an Escalate issue post function to a workflow transition, follow the steps below.
1 | Navigate to the System Panel within your JIRA instance. System → Issues → Workflows | Workflows overview Screen |
2 | Click edit on the Workflow configured for the Source Issue Type. Click edit on a Transition and navigate the Post Functions overview screen. Post Functions → Add Post Function → Escalate Issue
| Add Post Function to Transition |
3 | Select the Escalate issue checkbox and click Add. | Add Escalate Issue Post Function |
4 | Select a Partnership and click Add | Escalate Issues Configuration Screen |
5 | Verify the Escalate Issue post function is successful added. | Post Functions overview Screen |
Display configured escalate post functions