Versions Compared

Old Version 40

changes.mady.by.user Antonella Capalbo

Saved on

compared with

New Version 41

changes.mady.by.user Antonella Capalbo

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

 

Info
iconfalse

You must have the JIRA System Administrators global permission before you can carry out the instructions on this page.

 

Info
iconfalse

The Troubleshooting and Support screen allows:

  • refreshing all add-on data and a check on issues pending automating transitioning (Reindexing tab)
  • creating a zip file containing useful information about your instance to send via email when requesting Herzum support (Support Request tab)

  • running

the

  • the removal of the Approval Condition automatically added to all workflow when installing the add-on (Workflow Cleaning tab)



Info

Notice that it is expected that on uninstalling the add-on the Approval Conditions are automatically removed and this operation is suggested for troubleshooting exclusively.

If you have erroneously removed the Approval Conditions

 from

 from the workflows, you can restore them by running a re-indexing.

panel

 

borderColor

 

blue

 

titleColor
Info
whiteborderWidth1titleBGColorblueborderStylesolidtitleTroubleshooting and Support administration The following pages provides information on the Troubleshooting and Support administration screen
iconfalse

Page Tree
root@self