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Turn On the Approval Delegation option:

Manage delegated approvers

The Manage Delegations screen allows you to perform the following actions:

• Add delegation

• Update the delegations

• Delete the delegation

• Notify Pending Approvals to the delegated user

Add delegated approval

Navigate to the Manage Delegation screen and click Add delegation.

If you specify a project and an issue type, the choice fields for a compliant set of issues and/or source status are displayed.

Fill the fields displayed in the form, Check the Notify Delegation box to notify delegated user and save.

Search issues

The "Search issues" functionality allows you to select a set of issues from the same project and issue type specified in the delegation configuration. It is also possible to extend the jql by customizing it with further conditions.

By pressing the "Find Issues" button you obtain the resulting list of selectable issues.

It is also possible to extend the jql JQL by customizing it with further conditions.

The list of issues returned by the jql JQL is paginated and only the first 50 results will be displayed.

The user can search the jql JQL result domain via a keyword using the "Search in Table" field.

After selecting the issues interested in delegation, press the Save button.

The keys and summaries of the selected issues are shown in the Issues field of the form.

Update delegated approval

Navigate to the Manage Delegation screen and click the pencil icon to update a delegated approval.

You are able to update any previously set value.

Delegated Approval fields

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delegatedFields delegatedFields

Find below the description of the fields displayed in the Add and Update Delegated Approval forms:

• Delegator User (Required) is the username of the effective approver

• Delegated User (Required) is the username of the person having privileges to approve or reject approval requests on behalf of the original approver. 
  The delegated approver can't delegate the delegated approvals rights.

• Project (Optional), select a project if you want to delegate only the project's approvals

• Issue Type (Optional), select an issue type if you want to delegate only the approvals belonging to selected issue type.

• Issues (Optional), select a issue type if you want to delegate only the approvals belonging to selected issues.

• Source Status (Optional),  select a source status if you want to delegate only the approvals belonging to selected source status.

• Transition (Optional), select a workflow transition on approbation set to request the approval

• Approval Name (Optional), select a approval name if you want to delegate only the approvals belonging to selected approval name.

• Start date (Optional) and End date (Optional), the delegated user has privileges to approve or reject approval requests submitted in the specified time range. The Start and End delegation dates are considered with respect to the 'Approval Submission date' and not in respect to the 'Current date'.

• Notify Pending Approvals, check the box if you want that the delegator is notified by email for any approval request

Delete delegation

Navigate to the Manage Delegation screen and click the Trash icon.

A popup asks to confirm.

This action revokes the approval authority immediately.

Notify delegation

Navigate to the Manage Delegation screen and click the Mail icon.

You are able to send massively the Approval Request emails for each pending approval