The Approval Logs via Comments section on the Global Configuration screen allows you to enable some valuable features of the app (Capability to dispatch issue commented event), customize the Approval Log text appended to the issue comments.

Logging Approval Events

The Logging Approval Events option allows you to disable the capability to log approval events via Jira comments.

This option expects the values ON or OFF. By default this option is ON.

When this option is ON, any time that an approval changes status, a new comment is appended to the issue comments.

Dispatch 'Issue Commented' Event

When the Logging Approval Events option is ON, any time that an approval changes status, a new comment is appended to the issue comments.

Furthermore, if the Herzum Approval post function Add Approval Summary On Linked Issues is added to the workflow transition performed on approbation or on rejection, when the workflow transition runs, the app append a comment on the linked issues or on the current issue that reports the Summary of the Approvals collected in the current issue.

By default this action performed by the app doesn't dispatch the 'Issue Commented' Event.

You are able to enable dispatching the event for each of the following distinct events: Approval Responses Summary logged via Jira Comment on linked Issues, Approval Responses Summary logged via Jira Comment on current Issue and Approval Response logged via via Jira Comment.

Approval Log Text

When the Logging Approval Events option is ON, any time that an approval changes status, a new comment is appended to the issue comments.

By default, the text of the comment reports the following information: Current Issue Workflow Status, Workflow transition on complete approbation, Name of the Approval having changed its status, approval response, user having taken the approval decision, date an time this decision was taken.

You are able to customize the text of the comment.

In order to customize this text, you must specify a statement that follows the expected convention.

The statement can include texts and variables. The texts must be inserted into braces and the variables must be inserted into the square brackets.

Multiple declarations must be concatenated using one ampersand.

In this section

Related Documentation

Here you can find some links to our customer documentation illustrating the effect of these customizations:

Add Approval Summary on linked issues

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