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You must have the JIRA System Administrators global permission before you can carry out the instructions on this page.

 

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titleInstalling and upgrading Herzum Approval add-on

 

Table of Contents

 

Installing Herzum Approval add-on

Warning

Take care to install the add-on version compatible with your JIRA installation.

 

1

Choose the cog icon Image Removed at top right of the screen, then choose Add-ons

and click Find new add-ons from the left-hand side of the page.  

Administration → Add-ons → Find new add-ons

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Add-ons navigation item within JIRA

2

In the "Search the Marketplace" box, type herzum approval

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Search Results for Herzum approval

3

Click the Install button for the Herzum Approval add-on.

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Button to install the Herzum Approval add-on

4

Verify Successful Installation

 

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Successful Installation Box

Upgrade Notes

On upgrading the add-on to an up to date version, it's recommended to upload the dd-on in order to maintain active the configured Approval Mail Handler.

Consider that on uninstalling and installing the add-on it's possible that configured Approval Mail Handler doesn't register so that approval via e-mail doesn't work.

If you encounter this problem you need to delete the existing Mail System configuration and re-create it as detailed on the HAP - Mail System Configuration guide.

Uninstalling Herzum Approval add-on

1

Choose the cog icon Image Removed at top right of the screen, then choose add-ons and select Troubleshooting and Support

Administration → Add-Ons → Herzum Approval → Troubleshooting and Support

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Herzum Approval add-on panel

2

Select the Workflow Cleaning tab and click on Remove Approval Conditions

Warning

Ensure that any user edit the workflows during this operation in order to complete Approval Condition removal successfully.

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Troubleshooting and Support screen

3

An alert advises that Approval Conditions have been removed from all workflows successfully.

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If the procedure doesn't complete successfully, an alert advises that Approval Conditions have NOT been removed from all workflows successfully and lists the Workflows where the Approval Conditions still exist.

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Troubleshooting and Support screen

5

Select Manage add-ons, expand Herzum Approvals in the User-installed add-ons and click the Uninstall button. .

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Manage add-ons screen

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