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When a mapping has been configured, you are allowed, in addition to issue creation and linking, to link an existing issue.

The two example below illustrate issue linking the cases of mapping associated to a Local and to a Remote Partnership. 

Table of Contents

Linking an issue on the present Jira instance

1

Go to an issue belonging to the project selected as Source Project and having as Issue Type the Source Issue Type configured on the Mapping.

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Issue view screen

2The Herzum Quick actions panel shows the button, associated to the configured mapping, allowing to link an existing issue.

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Herzum Quick actions panel

3Click the Herzum Quick Action button to display the Herzum Quick Link screen.

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Herzum Quick Link screen

4

The Select an existing issue select list allows to choose the issue to be linked.

Click the arrow on the first select list and click on the issue or just type the issue key.

Info

The select list displays only the issues having same Project/Issue type of the Target Project/Issue type set on the mapping.

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Herzum Quick Link screen

5

The Select an existing issue linked by Issue Links select list allows to choose the issue to be linked by filtering all issues already linked to the issue.

Click the arrow on the first select list and click on the issue or just type the issue key.

Info

The select list displays only the issues having same Project/Issue type of the Target Project/Issue type set on the mapping.


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Herzum Quick Link screen

6

Click Image Added to link the selected issue.

Info

The Quick link type is created as per Mapping configuration.

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Issue view screen

Linking an issue on a remote Jira instance

As per the example illustrated above the Herzum Quick actions panel shows the button, associated to the configured mapping, allowing to link an existing issue..

1Click the Herzum Quick Action button to display the Herzum Quick Link screen

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Herzum Quick Link screen

2

The Select an existing issue select list allows to choose the issue to be linked.

Click the arrow on the first select list, click on the issue or just type the issue key and click Image Added to link the selected issue.

Info

The Select an existing issue linked by Issue Links is not available due to remote issue linking is allowed for Quick link type only.

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Herzum Quick Link screen

Herzum Quick Actions buttons customization

Info

The buttons displayed on the Herzum Quick actions section can include:

  • Create&Linking button plus Linking an existing issue button 
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  • Linking an existing issue button exclusively
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This setting can be managed via the Approval Mapping configuration screen