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Table of Contents


Overview

This page provide an example of Paid Time Off Approval Process automation in

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Jira via the Herzum Approval

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app.

This example highlights the

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Automatic Notification

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 and Automatic Workflow

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Transitioning features.

Example of Paid Time Off Request and Approval procedure

  1. Employees submit the Paid Time Off Request to their team leader

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  1. Team Leader can request to reduce the leave of absence or ask to apply date changes

  2. Team Leader can approve or deny the request adding the motivation (mandatory)
  3. Human Resource Department can approve or deny the requests already approved by Team Leader adding an optional motivation
  4. Employees can rescind the request any time
  5. Notifications:
    1. Team Leader is automatically notified via email

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    1. of any Paid Time Off Request submitted for approval
    2. Reporter is notified for approbations or rejections
    3. The Human Resource Department is notified via email

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    1. of any Paid Time Off Request submitted for approval and already approved by team leaders
    2. The Human Resource Department and the Team Leader are notified for any rescinded Paid Time Off Request.

Implementation 

Workflow: Paid Time Off Approval Process 

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Approvals Configuration 

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titleAssumptions
  • Project settings include the project role Human Resource Department

  • Any person in project role Human Resource Department can approve/reject a Paid Time Off Request

You need the following two Approvals configurations:

  • Team Leader Approval Configuration

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  • Human Resource Department

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Approval Mapping Configurations

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  • The Issue Type Task has been associated to the workflow Paid Time Off Approval Process

You need the following two Approval Mapping configurations:

  • Team Leader approval for AWAITING TEAM LEAD APPROVAL >> Approve >> WAITING HR APPROVAL (Source status/Transition/Destination Status) having the following advanced settings
    • Automatic workflow transition on approving: ON,  in order to transition the issue in status WAITING HR APPROVAL, automatically, if Team Leader approves
    • Automatic workflow transition on rejecting: ON,  in order to transition the issue in status DENIED BY TEAM LEADER, automatically, if Team Leader rejects
    • Automatic Request Approval notification: ON, in order to notify the Team Leader via email, automatically, for any Paid Time Off Request submitted for approval
    • Require Approval Comment:ON, in order to require that Team Leader adds the approval motive
    • Transition on rejecting: Deny, in order to transition the issue in status DENIED BY TEAM LEADER, automatically, if Team Leader rejects
    The following screenshot illustrates
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  • Human Resource Department approval for  WAITING HR APPROVAL >> Approve >> APPROVED having the following advanced settings
    • Automatic workflow transition on approving: ON
    • Automatic workflow transition on rejecting: ON
    • Automatic Request Approval notification: ON
    • Transition on rejecting: Deny
    The following screenshot illustrates
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Optional Settings

Customization of the Approval Request Email Template

The

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app let you able to customize the template on the emails notifying an approval request and an approval response.

The following screenshot shows an example of customized settings applied on the Approval Request Template for the specific project.

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The Approval Request Email looks like as follows

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Slide show: See how the Paid Time Off Approval Process works

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Powerpoint
namePaid Time Off Slides.pptx
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