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Preliminary Concepts
The 'Automatic issue transitioning' is a configurable option of the Herzum Approval
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app.
In order to configure it, you need to enable the Automatic Workflow Transition (AWT) associated to the specific transition as per the example showed below:
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The app allows to transition an issue via the FORCED or the RESPONSIVE automatic workflow transitioning.
- The Responsive transitioning
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- performs the workflow transition via the user configured
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- on the AWT global setting screen
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- .
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The Responsive transitioning is able to run the post function configured on your workflow but it needs that existing condition and validators allow transitioning.- The Forced transitioning simply migrates the issue in the target status.
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- Forced
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- is the default value for this option. It does not need you configure an AWT user. The issue is automatically transitioned without performing checks on conditions and validators but without running post functions too.
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Solution
The customer requirement has been
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satisfied
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through the Approval Mapping configuration showed above:
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