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You must have the JIRA System Administrators global permission before you can carry out the instructions on this page. |
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Installing Herzum Approval add-on
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Take care to install the add-on version compatible with your JIRA installation. |
1
Choose the cog icon 
at top right of the screen, then choose Add-ons
and click Find new add-ons from the left-hand side of the page.
Administration → Add-ons → Find new add-ons
Add-ons navigation item within JIRA
2
Search Results for Herzum approval
3
Button to install the Herzum Approval add-on
4
Successful Installation Box
Upgrade Notes
On upgrading the add-on to an up to date version, it's recommended to upload the dd-on in order to maintain active the configured Approval Mail Handler.
Consider that on uninstalling and installing the add-on it's possible that configured Approval Mail Handler doesn't register so that approval via e-mail doesn't work.
If you encounter this problem you need to delete the existing Mail System configuration and re-create it as detailed on the HAP - Mail System Configuration guide.
Uninstalling Herzum Approval add-on
1
Choose the cog icon at top right of the screen, then choose add-ons and select Troubleshooting and Support
Administration → Add-Ons → Herzum Approval → Troubleshooting and Support
Herzum Approval add-on panel
2
Select the Workflow Cleaning tab and click on Remove Approval Conditions.
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Ensure that any user edit the workflows during this operation in order to complete Approval Condition removal successfully. |
Troubleshooting and Support screen
An alert advises that Approval Conditions have been removed from all workflows successfully.
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If the procedure doesn't complete successfully, an alert advises that Approval Conditions have NOT been removed from all workflows successfully and lists the Workflows where the Approval Conditions still exist. |
Troubleshooting and Support screen
Select Manage add-ons, expand Herzum Approvals in the User-installed add-ons and click the Uninstall button. .
