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We have 3 groups: A, B and C. An user can belong to both A and B while an user in C won't be in A and B. We need to have 4 approvals total and at least 1 approval from each group: A, B, C. During off hours, between 11pm to 5am, we only need at least 1 approval from each group. |
How to implement the customer scenario
Case of an user belonging to group A and B, his approbation will be considered taken for group B if any other user that belongs to group A has approved, is considered taken for group A if any other user that belongs to group B has approved
Step 1 - Create the User picker custom field (multiple users) that will be filled with the final list users allowed to approve.
- Create three User Picker multiple users:
- User Picker (Group A-B)
- User Picker (Group B-A)
- User Picker (Both A B).
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You can review instruction to create a custom field on the related Atlassian documentation. You do not need to add this custom field to any Screen and you do not need to specify any Context. |
Step 2 - Create the Approval configurations to identify approvers
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Step 3 - Create the Conditional rules
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Step 4 - Create the Approval Mapping configuration
How it works
- Notify demo user for an Approval Request clicking on the Email icon (You are able to configure the app so that the notification succeeds automatically)
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- Assuming to have configured the following basic template
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- The email displays in ‘demo’ user mailbox as follows
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- On clicking Approve a screen allowing to add an Approval Comment appears
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- On clicking Submit Vote, a screen appears in order to advice that the operation was successfully performed
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- Users enabled to login will be aware of the Approval Reply because it displays on the Web Panel, on the Jira Comments and on the Approval History
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![](https://herzum-market.atlassian.net/wiki/download/attachments/52168201/image2019-5-2_10-7-31.png?version=1&modificationDate=1557740243000&cacheVersion=1&api=v2)
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In this section
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Related Documentation
Here you can find some links to our customer documentation relating to the configuration screens addressed in this page:
Still need help?
We would love to help.