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Furthermore, you must take in consideration that the configured Fields Mappings is already active on issue creation as on issue editing, exception made for a few set of fields (Comments, Attachment Assignee and Reporter) and only on issue creation via the escalate issue post function.
Additionally, the Sync on create parameter allows to configure for a set of field:
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Fields mappings around different field’s type
From | To | Allowed |
|---|---|---|
| Text Field (single line) | Text Field (multi line) |  |
Text Field (multi line) | Text Field (single line) |
|
Summary, Description, Custom fields | Affect/Fix Versions |
|
Summary, Description, Custom fields | Priority |
|
Summary, Description, Custom fields | Assignee |
|
Priority | Summary, Description, Custom fields |
|
Component | Fix/Affect Versions |
|
Fix/Affect Versions | Component |
|
| Fix Versions | Affect Versions | |
| Affect Versions | Fix Versions | |
Assignee | Reporter |
|
Reporter | Assignee |
|
Component | Summary, Description, Custom fields |
|
Fix/Affect Versions | Summary, Description, Custom fields |
|
Assignee | Summary, Description, Custom fields |
|
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- a comment added by the user includes the following header: Comment synced by HQL (id:<Issue id>)
- a comment added by the system includes the following header: Comment synced by HQL (<Partnership Id>: <Issue id>)
Notice that sync behavior is the same for Partnerships configured across the same or different source and destination Url/s.
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