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Table of Contents

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Fields mappings around different field’s type

From

To

Allowed

Text Field (single line)Text Field (multi line)(tick)

Text Field (multi line)

Text Field (single line)

(tick)

Summary, Description, Custom fields

Affect/Fix Versions

(minus)

Summary, Description, Custom fields

Priority

(tick)

Summary, Description, Custom fields

Assignee

(minus)

Priority

Summary, Description, Custom fields

(tick)

Component

Fix/Affect Versions

(minus)

Fix/Affect Versions

Component

(minus)

Fix VersionsAffect Versions(tick)
Affect VersionsFix Versions(tick)

Assignee

Reporter

(tick)

Reporter

Assignee

(minus)

Component

Summary, Description, Custom fields

(minus)

Fix/Affect Versions

Summary, Description, Custom fields

(minus)

Assignee

Summary, Description, Custom fields

(minus)

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On issue linking via the Quick actions buttons,  attachments on the target issue are synced on all the source issue and, if other synchronizations have been configured on the source issue, they are propagated again indefinitely.

Anchor
comment
comment
Comment’s Syncing behavior

Main difference between Comments syncing and other field syncing consists of it is performed at one linking’s level.

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  • a comment added by the user includes the following header: Comment synced by HQL (id:<Issue id>) 
  • a comment added by the system includes the following header: Comment synced by HQL (<Partnership Id>: <Issue id>)

Notice that sync behavior is the same for Partnerships configured across the same or different source and destination Url/s.

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  • on issue creation and linking via the Quick actions buttons the issue create screen will not be populated by having the values of the source issue
  • on issue creation via the Escalate issue post function the issue  will not be populated by having the values of the source issue.

Issue History updates due to synchronization

Updates on issue’s data caused by a synchronization performed by Herzum Quick Linker are retained same way of updates applied by an user.

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