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Can create a JIRA issue from a Mattermost channel by using the

slash command /jcreate. In a Mattermost channel type /jcreate.

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Choose which project in which to create the JIRA issue from the drop list.

A user will only see projects for which they have access to in JIRA.

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In the pop-up dialog "Create a new ticket" enter:

  • Issue type
  • Summary
  • Description (optional)

Click Submit

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The channel is notified of successful JIRA issue creation.

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In the JIRA project you can see the issue.