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When configured, the application is able to transition the issue in a new status automatically. Depending by the applied configuration the issue can transition when none, all, some approvers have approved or rejected. The automatic transition can trigger the configured post functions and check condition and validators (Responsive automatic transition) or do not trigger the configured post functions and do not check condition and validators (Forced automatic transition). |
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Overview
The settings impacting the automatic transition include the following:
Automatic workflow transition global settings
This setting allows to choose enabling the Responsive automatic transition or the Forced automatic transition.
Automatic workflow transition on approving
This setting allows to choose enabling/disabling the automatic transition depending by the received approbations.
Automatic workflow transition on rejecting
This setting allows to choose enabling/disabling the automatic transition depending by the received rejections.
Transition on rejecting
This setting allows to choose the transition to perform on rejecting.
Enable automatic workflow transition based upon conditional and unconditional minimum required approbations/rejections
This setting allows to enable automatic workflow transition based upon conditional and unconditional minimum required approbations/rejections.
When this option isn't enabled the automatic transition occurs only on complete approbation or rejection.
Minimum Required approbations/rejections
This setting allows automatic transition depending by the number of approbations and rejections
Automatic workflow transition global settings
- Navigate the Approval Mappings configuration screen (or the Approvals configurations for Single issue)
- Click Advanced Settings and select Automatic workflow transition
- Turn ON the Automatically transition the issue based on received approbations.
Automatic workflow transition on approving/rejecting
- Navigate the Approval Mappings configuration screen (or the Approvals configurations for Single issue)
- Click Advanced Settings and select Automatic workflow transition
- Turn ON the Automatically transition the issue based on received rejections.
Transition on rejecting
- Navigate the Approval Mappings configuration screen (or the Approvals configurations for Single issue)
- Click Advanced Settings and select Transition on rejecting
Enable automatic workflow transition based upon conditional and unconditional minimum required approbations/rejections
- Navigate the Global Configuration screen
- Scroll down to Enable automatic workflow transition based upon conditional and unconditional minimum required approbations/rejections
- Turn ON the option
Minimum Required approbations/rejections
- Navigate the Approval Mappings configuration screen (or the Approvals configurations for Single issue)
Click Advanced Settings and select Minimum Required approbations/rejections
Setup the Minimum Required approbations based on conditions
Setup the Minimum Required rejections based on conditions
Click Advanced Settings and select Minimum Required approbations unconditioned
Setupthe Minimum Required approbations unconditioned
Responsive transition failure
When transitioning an issue via the Responsive Automatic Transition, if validators or conditions are not satisfied, the following alert shows up:
When this problem occurs the system administrator can transition the issue without checking the conditions and validators by clicking Force issue Transition.
Notice that the Forced issue Transition doesn't trigger the configured workflow's post functions.