Versions Compared

Old Version 7

changes.mady.by.user Antonella Capalbo

Saved on

compared with

New Version 8

changes.mady.by.user Antonella Capalbo

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

 

Info
iconfalse

You must have the JIRA System Administrators global permission before you can carry out the instructions on this page.

 

Panel
borderColorblue
titleColorwhite
borderWidth1
titleBGColorblue
borderStylesolid
titleInstalling and upgrading Herzum Approval add-on

 

Table of Contents

 

Installing Herzum Approval add-on

Warning

Take care to install the add-on version compatible with your JIRA installation.

 

Navigate to the Add-Ons Panel in your JIRA installation

1

Choose the cog icon Image Added at top right of the screen, then choose Add-ons

and click Find new add-ons from the left-hand side of the page.  

Administration → Add-ons → Find new add-ons

Add-Ons nav. ons navigation item within JIRA

2

In the "Search the Marketplace" box, type herzum approval

Image Modified

Search Results for herzum Herzum approval

3

Click the Install button for the Herzum Approval add-on.

Image Modified

Button to install the Herzum Approval add-on

4

Verify Successful Installation

 

Image Modified

Successful Installation Box

 

Upgrading Herzum Approval add-on

Upgrade Notes

On upgrading the add-on to an up to date version, it's recommended to upload the dd-on in order to maintain active the configured Approval Mail Handler.

Consider that on uninstalling and installing the add-on it's possible that configured Approval Mail Handler doesn't register so that approval via e-mail doesn't work.

If you encounter this problem you need to delete the existing Mail System configuration and re-create it as detailed on the HAP - Mail System Configuration guide.

Uninstalling Herzum Approval add-on

Uninstalling

1

Choose the cog icon Image Added 

at top right of the screen, then choose add-ons and select Troubleshooting and Support

Administration → Add-Ons → Herzum Approval → Troubleshooting and Support

Image Added

Herzum Approval add-on panel

2

Select the Workflow Cleaning tab and click on Remove Approval Conditions. 

Warning

Ensure that any user edit the workflows during this operation in order to complete Approval Condition removal successfully.


Image Added

Troubleshooting and Support screen

3

An alert advises that Approval Conditions have been removed from all workflows successfully.

Info
titleinfo

If the procedure doesn't complete successfully, an alert advises that Approval Conditions have NOT been removed from all workflows successfully and lists the Workflows where the Approval Conditions still exist.

Image Added

Troubleshooting and Support screen

5

Select Manage add-ons, expand Herzum Approvals in the User-installed add-ons and click the Uninstall button. .

 Image Added

Manage add-ons screen