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  • The Responsive transitioning simulates an issue transitioning performed by an user (the user configured via the AWT global setting screen).

    The Responsive transitioning is able to run the post function configured on your workflow but it needs that existing condition and validators allow transitioning.

  • The Forced transitioning simply migrates the issue in the target status. The Forced  transitioning is the default option. It does not need you configure an AWT user. The issue is automatically transitioned without performing checks on conditions and validators but without running post functions too.

Solution

The customer requirement has been easily satisfied via the Approval Mapping configuration showed above:

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