Customer requirement
We have two level of approbation. When an issue is created, it has to be approved by the business approvals to go to "Accepted" state. Once business accepts, IT will check and if they approve, the issue will transition "To Implement". We want that if someone replies @APPROVED the issue automatically moves to the next state.
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Preliminary Concepts
The 'Automatic issue transitioning' is a configurable option of the Herzum Approval add-on.
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